What to do in
the Event of an Accident, Fire or Theft
Contact our Claims Assist line on
0844 412 6412 quoting the reference from the key below for
your policy type.
If you have comprehensive cover we will offer to
have your vehicle repaired by an approved repairer and...
 |
Collect and re-deliver your vehicle
to and from your home or place of work |
PC |
CV |
MC |
SV |
|
Supply a courtesy car, where available,
while your car is being repaired, unless
your
vehicle
is beyond economical repair. |
PC |
|
|
|
| |
Valet of your vehicle on completion of
the repairs |
PC |
|
|
SV |
|
Guarantee all repairs for three years |
PC |
CV |
MC |
SV |
Key:PC
= Private Car, CV = Commercial Vehicle, MC = Motorcycle,
SV = Specialist Vehicle
IMPORTANT - the above
features are only available though our approved repairer network |
Windscreens - available
to comprehensive policyholders only.
If you have suffered damage to your front/rear screens or side glass contact
Lloyd's Glassline on freephone 0800 716333
|
You must pay the first £50/£60 for replacement glass or screen (see policy schedule) |
|
If you do not use Lloyd’s Glassline, you pay the first £100/£120 (see policy schedule) |
|
There will be no excess to pay if the glass
or screen can be repaired |
|
This benefit does not extend to sunroof or
other roof glass |
|
Cover limits
as per policy document |
After contacting
our Claims Assist line, you may prefer to download,
print and complete the relevant claim form using
the following links:
Accident
Report Form
Fire
or Theft Report Form
Please note you will need Adobe Acrobat reader
to view/print the documents above.
 |
|
 |
What to do at the Scene
of an Accident
|
Do not admit
liability |
|
Gather Third Party's vehicle details (Insurance Company,
vehicle registration, address, phone number) |
|
Contact the Claims Assist line on
0844 412 6412 (calls charged at national rate) |
|
When telephoning please be ready with your policy
number |
|
